Capitec experiences ‘technical glitch’ as clients get overnight double deductions

capitec 1 - Capitec experiences 'technical glitch' as clients get overnight double deductionsCapitec has obtained tons of complains from their prospects following errors of their financial institution accounts.

The financial institution stated the errors had been because of “technical glitch” on their half.

Prospects of Capitec financial institution who made transactions on some card machines complained that they obtained deductions from their financial institution accounts for transactions which was not made.

Some prospects additionally complained that a few of their playing cards appeared to have been utilized in retail shops early on Friday morning.

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Different checking account holders stated money again purchases had been made.

On Friday, Capitec tweeted that the deductions had been brought on by a fault of their technical division

“We’re conscious of a technical problem between us and one other financial institution that has triggered Capitec purchasers who transacted on this financial institution’s card machines to be double deducted,” Capitec stated.

“Our IT workforce is working to rectify the difficulty. The transactions will likely be reversed inside the subsequent 24 hours.”

Capitec stated it could contact the affected prospects straight with a view to rectify it.

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