Customer Service responsibilities will include but are not limited to
Ability to accept personal responsibility for resolving concerns
Excellent work ethic and demonstrate the ability to act with purpose and urgency.
Customer Service Agent
Customer Service responsibilities include:
Checking customers in for flights, checking customer luggage in, selling tickets, making reservations, boarding flights at the departure gate
Meeting arriving flights, assisting customers with claims for delayed or damaged baggage, responding to customer inquiries, reconciling ticket sales and closing out cash drawers/accounting functions
Providing general customer assistance, complying with all safety procedures and station policies
Providing accurate gate, flight arrival and departure information, as well as answer general inquires
Assist special needs passengers, resolve customer complaints and other duties as delegated
Maintain thorough knowledge and handling of unaccompanied minors, law enforcement officers, Hazmat, and airfreight acceptance guidelines
Communicate clearly and accurately with customers as well as ground and aircraft personnel
Miscellaneous duties as assigned by Manager and Supervisor
Conduct other duties as assigned
Knowledge Skills and Abilities
Must be at least 18 years of age
Must be able to work any shift in a 24-hour period, including days, nights, weekends and holidays
Must be extremely flexible; willing and able to prioritize Silver work schedule
Must be able to work in a fast paced, deadline driven environment.
Must have professional appearance
Excellent attendance and punctuality required
Must be able to pass a Drug and Alcohol Screen, and FBI Fingerprint & Criminal History check.
Must own and be able to maintain a current driver’s license
Must own a current U.S. Passport or Equivalent with applicable Visas
Education and Experience
At least 1 year customer service required
Aviation experience preferred
Lifting/Pulling/Pushing: Must be able to lift up to 70 pounds repeatedly
Working Conditions: Normal working conditions absent extreme factors
We offers excellent benefits including travel benefits and is an equal opportunity employer.
please go through the job that suits you from the web-page and read carefully before applying, Submit your details, so that we can know you. We will email you once you are Selected. Flight Customer Service Needed In USA-Apply Now!! Only the selected Candidates will be called for interview. Submit your details