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Application Support Specialist at SterlingPRO Business Application Limited

SterlingPRO Enterprise Utility Restricted is a FINTECH that gives progressive, market-relevant and industrialized know-how consulting options that drive excessive efficiency to the monetary sector primarily. SterlingPRO is a worldwide model servicing High Industrial Banks throughout Nigeria and Africa with plans to increase into different markets like U.S, Europe and Asia.

We’re recruiting to fill the place under:

Job Title: Utility Help Specialist

Location: Anthony-Maryland, Lagos

Employment Sort: Full-time

Job Description

  • Possessing specialist information of working methods, units, purposes and software program.
  • Change integration and ATM obtain.
  • HMS configuration.
  • Offering technical assist to groups throughout the group, and to exterior shoppers when required.
  • Implementation assist of software program options at consumer web site.
  • Helping with methods integrations.
  • Figuring out and resolving technical points.
  • Delivering common and customised coaching to groups throughout the enterprise.
  • Managing ticketed question system and guaranteeing complete database of queries and resolutions is saved updated.
  • Sustaining and updating technical paperwork and procedures.
  • Managing coordination at a neighborhood and worldwide stage the place required.
  • Getting ready upkeep plans and upgrading schedules for the group’s methods.
  • Growing stories for groups throughout the enterprise.

Job {Qualifications} and Standards

  • Candidate should be a B.Sc graduate with both of the next disciplines:
    • Laptop Science
    • Data know-how
    • Or every other associated course.
  • Candidate should reside in Lagos; shut proximity to Maryland is a bonus.
  • Candidate should not be older than 28 years as finally birthday.
  • Intimate information of a company’s computing methods.
  • Skill to clarify advanced concepts to these with restricted IT and methods information.
  • Distinctive verbal and written communication expertise.
  • Listening means and persistence.
  • Extraordinary customer support and relationship administration expertise.
  • Important pondering expertise.
  • Feminine solely.
  • 2 – 4 years Expertise.

Utility Closing Date

twentieth October, 2020.

The best way to Apply

and certified candidates ought to ship their CV to: [email protected] utilizing the Job Title as topic of the e-mail.

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