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RetailPoint Options Restricted gives and deploys Level of Sale – POS Machines for enterprise utilizing varied POS {Hardware} & Softwares. Our merchandise could be deployed throughout varied retail platforms the place transaction information is crucial to Administration.
We’re recruiting to fill the place beneath:
Job Title: Buyer Success Personnel
Location: Abuja (FCT)
Job Sort: Full Time
Duties
- Act as Goto Individual between clients and the corporate because it pertains to Service (Gross sales and Technical).
- Present technical help companies to clients.
- Develop and maintain buyer’s loyalty.
- Work with varied Workforce Results in handle buyer points.
- Observe up on clients inquiries.
- Observe up and enhance on boarding course of on buyer initiatives.
- Handle our Buyer Help Channels.
- Liaise with Technical help and gross sales crew to make sure buyer’s satisfaction.
{Qualifications}
- A very good Diploma in Laptop Science associated self-discipline, Laptop Engineering, Venture Administration or its associated course from a acknowledged college / polytechnic.
Work Expertise:
- Candidates ought to have minimal two (2) years work expertise in Buyer success and Technical help.
Skilled Abilities:
The perfect candidate ought to:
- Should be customer-centric
- Should be IT savvy.
- Should have labored as a managerial workers or crew lead
- Have Technical expertise
- Be buyer pleasant
- Confirmed information of Venture Administration
- Be inventive and progressive
- Have crew working expertise
- Wonderful written and verbal communication.
- Good listening expertise.
Software Closing Date
thirty first October, 2020.
Apply
and certified candidates ought to ship their CV and Cowl Letter to: [email protected] utilizing the Job Title as the topic of the mail.