Customer Success Personnel at RetailPoint Solutions Limited

RetailPoint Options Restricted gives and deploys Level of Sale – POS Machines for enterprise utilizing varied POS {Hardware} & Softwares. Our merchandise could be deployed throughout varied retail platforms the place transaction information is crucial to Administration.

We’re recruiting to fill the place beneath:

Job Title: Buyer Success Personnel

Location: Abuja (FCT)

Job Sort: Full Time

Duties

  • Act as Goto Individual between clients and the corporate because it pertains to Service (Gross sales and Technical).
  • Present technical help companies to clients.
  • Develop and maintain buyer’s loyalty.
  • Work with varied Workforce Results in handle buyer points.
  • Observe up on clients inquiries.
  • Observe up and enhance on boarding course of on buyer initiatives.
  • Handle our Buyer Help Channels.
  • Liaise with Technical help and gross sales crew to make sure buyer’s satisfaction.
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{Qualifications}

  • A very good Diploma in Laptop Science associated self-discipline, Laptop Engineering, Venture Administration or its associated course from a acknowledged college / polytechnic.

Work Expertise:

  • Candidates ought to have minimal two (2) years work expertise in Buyer success and Technical help.

Skilled Abilities:

The perfect candidate ought to:

  • Should be customer-centric
  • Should be IT savvy.
  • Should have labored as a managerial workers or crew lead
  • Have Technical expertise
  • Be buyer pleasant
  • Confirmed information of Venture Administration
  • Be inventive and progressive
  • Have crew working expertise
  • Wonderful written and verbal communication.
  • Good listening expertise.
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Software Closing Date

thirty first October, 2020.

Apply

and certified candidates ought to ship their CV and Cowl Letter to: [email protected] utilizing the Job Title as the topic of the mail.

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