ConSol Restricted (Consol) is the main supplier of Contact Centre Providers, Consultancy Providers & Enterprise Options in Nigeria. We provide a full vary of providers to drive gross sales progress, buyer providers and again workplace buyer administration operations. At ConSol we offer providers that improve buyer relationships and develop tasks that create loyal prospects and profitability. Our consultants are specialists within the subject of buyer relationship administration and our massive impartial contact heart facility permits us to ship custom-made options to satisfy your necessities.
We’re recruiting to fill the place beneath:
Job Title: Debt Collections Supervisor
Location: Oshodi, Lagos
Job Sort: Full Time
Job Goal/ Goal
- Overseeing and managing all of the Debt Collections enterprise of ConSol Restricted.
- Guaranteeing & Monitoring repayments from a portfolio of Debtors.
- Outline and handle the debt collections enterprise processes.
- Gathering and summarizing information for a whole and detailed monetary / information restoration report for Administration and Shoppers use.
- Definition and efficiency administration of Goal KPAs / KPIs.
- Monitoring the amount, quantum and high quality of outbound calls made by the DCAs.
- Creating methods for the decision and the gathering of unhealthy debt.
- Creating and implementing methods to enhance general collections considerably.
- Minimal of a Bachelor’s Diploma or a Larger Nationwide Diploma (HND) from a acknowledged establishment of upper studying.
- Monetary / Debt restoration Administration or equal.
- Minimal of 5 years related work expertise.
- Working information of acceptable CRM software program and understanding of the Contact heart trade.
Utility Closing Date
tenth December, 2020.
Easy methods to Apply
and certified candidates ought to ship their CV to: [email protected] utilizing the Job Title as the topic of the mail.