Duty Manager at a Prestigious Hotel – HR Leverage Africa

HR Leverage Africa – Our shopper, a prestigious lodge positioned in Surulere, Lagos State is recruiting to fill the place beneath:

Job Title: Obligation Supervisor

Location: Surulere, Lagos

Description

  • We’re at present in want of a Obligation Supervisor to assist to supervise services, safety and clients in addition to oversee day by day operations by making certain worker productiveness, monitoring effectivity of all processes and making a optimistic work surroundings for workers.

Job Obligations

  • Supervise work in any respect ranges (receptionists, kitchen employees, maids, workplace staff and so on.) and set clear aims
  • Plan actions and allocate duties to realize essentially the most environment friendly working mannequin
  • Handle budgets/bills, analyze and interpret monetary info and monitor gross sales and earnings
  • Develop and implement an intuitive and environment friendly advertising technique to advertise the lodge’s providers
  • Talk with clients when acceptable (welcome them within the services, deal with their complaints, discover options to issues, supply info and so on.)
  • Take care of upkeep points, shortages in employees and tools.
  • Collaborate with exterior events akin to suppliers, journey businesses,      occasion/convention planners and so on.
  • Examine services repeatedly and implement strict compliance with well being and security requirements.

Job Necessities

  • Confirmed expertise as Resort  Obligation Supervisor or related function
  • Fluency in English; information of different languages is a plus
  • Minimal of 5 years related work expertise
  • Diploma in Enterprise Administration, Resort / Hospitality Administration or related discipline.
  • Understanding of all lodge administration finest practices and related legal guidelines and tips
  • Working information of MS Workplace; information of lodge administration software program (PMS) is a bonus
  • Glorious customer support expertise in addition to a enterprise mindset
  • Demonstrable aptitude in decision-making and problem-solving
  • Dependable with skill to multi-task and work properly underneath stress.
  • Excellent management expertise and an amazing consideration to element.

Utility Closing Date

Not Specified.

Learn how to Apply

and certified candidates ought to ahead their CV to: [email protected] utilizing the job title as the topic of the appliance.

Notice: Solely certified candidates ought to apply.

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