Information Systems Support Engineer at Netcom Africa Limited

Netcom has been Nigeria’s main Web Service Supplier since 2004, staying forward of the competitors with leading edge platforms in VSAT, WIMAX, Radio, and Fiber know-how. Now, a pioneer in Enterprise Transformation Options, we empower organizations to guide their market house by conserving tempo with the fast modifications in IT improvements, guaranteeing relevance to particular enterprise initiatives required to maximise income era.

We’re recruiting to fill the place under:

Job Title: Info Methods Help Engineer

Location: Victoria Island, Lagos

Job Abstract

  • The place of Info Methods Help Engineer is designed to supply day after day configuration, upkeep, troubleshooting and operation assist of safe enterprise information middle, infrastructure, platform, methods and gadgets permitting inside and exterior customers to attach and work on the enterprise community. It consists of the continual growth and upkeep of procedures and administrative information.

Key Duties and Duties

  • Area Account creation and upkeep.
  • Alternate Administration.
  • Server set up, commissioning, and provisioning.
  • AD based mostly Info and Information administration.
  • {Hardware}, software program and utility assist for workstations, printers, and different finish person gadgets.
  • Set up and troubleshooting Home windows and Linux OS and purposes.
  • Backup and restore operations, administration and reporting.
  • Sustaining ICT methods databases and documentation.
  • Every other duties every now and then as delegated by superior and / or required by the group.
  • Help in safety associated points together with Kaspersky, Sophos and every other safety equipment.
  • Carry out system {hardware} / software program / community set up, setup, configuration and administration for inside use or for shoppers.
  • Present system assist to challenge groups and customers.
  • Help inside system and community day-to-day operation and administration, together with cloud, VM, server, and different platforms.
  • To troubleshoot server and associated points.
  • To coordinate and work with companions and different groups meet challenge supply requirement.


Schooling and Expertise:

  • Diploma in an ICT associated self-discipline.
  • Minimal 3 years’ expertise in ICT Info Methods implementation and assist, in a medium to large-scale group.
  • Trainings and / or certifications by accredited ICT (on-line) college, faculty or institute.
  • Microsoft Licensed Skilled and/or Expertise Specialist (MCTS) for Home windows Server Administrator (MCDBA), Microsoft Licensed Methods Engineer (MCSE), Functions, (Community) Infrastructure, Lively Listing Configuration.
  • Proficient in information structure (information gathering, construction, content material and significance, instruments and applied sciences).
  • Proficient in software program growth, programming and scripting.
  • Good expertise in cloud (MS Azure, AWS,…), virtualization (VMware, Digital Field,…), Community (TCP / IP).

Important Abilities / Information / Traits

  • Information and expertise relating to server and storage, community, enterprise purposes, Microsoft Working Methods, ICT {hardware} ideas, and Microsoft Alternate surroundings troubleshooting and assist.
  • Thorough technical information of Microsoft Working Methods, Microsoft Workplace Suite, Microsoft Alternate, LAN / WAN environments, together with server set up and configuration, software program and {hardware} assist in quite a lot of packages.
  • Expertise and skill to assist distant servers and customers.
  • Skill to work in a group, multicultural surroundings and beneath stress to satisfy tight deadlines
  • Methodical strategy to downside fixing together with documentation.
  • Communication abilities: good communication and interpersonal abilities, permitting to coordinate with group members in challenge administration, safety, asset administration, customer support, or assist desk departments.
  • Management abilities: functionality to judge the progress of group members and supply steering and instruction to assist groups clear up issues and handle tasks.
  • Analytical abilities: Battle decision, analytical, and decision-making abilities, together with challenge administration.

Fascinating Abilities / Information / Traits

  • Good understanding of methods engineering methodology and practices.
  • Good understanding of challenge life cycle administration.

Utility Closing Date

Not Specified.

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