African Growth Financial institution Group (AfDB) – Established in 1964, the African Growth Financial institution is the premier pan-African improvement establishment, selling financial development and social progress throughout the continent. There are 80 member states, together with 54 in Africa (Regional Member Nations). The Financial institution’s improvement agenda is delivering the monetary and technical help for transformative initiatives that may considerably scale back poverty by inclusive and sustainable financial development.

We’re recruiting to fill the place under:

Job Title: Brief Time period Employees – Community Assistant – CHIS3

Reference: ADB / 20 / 142
Location: Abidjan, Cote d’Ivoire

Grade: GS7

The Complicated

  • The Vice-Presidency, Human Assets and Company Providers (CHVP) Complicated ensures the supply of environment friendly, people-centered, client-oriented, company companies to make sure total institutional effectiveness in all points of the Financial institution’s company companies.
  • The Complicated leads efforts to make sure the competitiveness of the Financial institution because the employer of selection and is accountable for offering management within the formulation and implementation of Financial institution’s methods on folks, IT, normal companies and institutional procurements, language companies, enterprise continuity, and well being and security methods.

The Hiring Division

  • The Company Data Know-how Providers Division’s (CHIS) mission on the Financial institution is to align the IT supply technique together with the Financial institution’s enterprise technique to extend the organizational effectiveness by environment friendly use of the Data Techniques (IS).
  • Underneath the management of the African Growth Financial institution’s (AfDB) Data Techniques Director, the Data Know-how Techniques Division is remitted by the Financial institution to ship very best IT companies for Financial institution Employees and assist obtain the outcomes that will get the Financial institution nearer to undertaking its poverty discount targets in Africa.

The Place

The Brief-Time period Employees (STS) – Community Assist Assistant, will:

  • Present technical help companies to Community and telecommunications applied sciences together with voice and information (Web, e-mail) transmission in addition to videoconferencing.
  • Restore and preserve Community and Telecommunications gear in Abidjan (HQ, CCIA and Tour-B) buildings
  • Help in system configurations and supply help to customers of Data Know-how (IT) instruments.
  • Guarantee L1 Community Operations Assist
  • Present help to all required community bodily set up and Cabling
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Duties and duties

Underneath the Supervision of the Chief Community Engineer, the Brief-Time period Employees (STS) – Community Assist Assistant will carry out the next:

  • The Assist Desk perform, community tickets follow-up and incident decision
  • Present help to customers of Community, telecommunications and IT instruments.
  • Guarantee Stage 1 help relating to community port activation, cabling, and customers help
  • Present technical help to the group at Headquarters accountable for the set up, upkeep and help of the Wi-fi Space Community (WAN),
  • Guarantee Bodily set up of community gear
  • Make sure the administration of all community incidents and repair requests are recorded within the ITSM software.
  • Examine and diagnose stage 1 community issues, working with customers, different employees and suppliers as acceptable.
  • Keep auditable data and help within the preparation and upkeep of different documentation
  • Monitor bandwidth utilization, and community availability
  • Present bodily connections to the company LAN as required.
  • Use community administration methods software program and acceptable evaluation gear to gather routine community load statistics, mannequin efficiency, and create stories, together with proposals for enchancment.
  • Carry out another duties as required

Choice Standards

  • Maintain a minimal of a bachelor’s diploma or its equal in Community, Telecommunications or a associated subject;
  • Minimal 5 years {of professional} IT Networks and Telecoms or associated expertise, gained inside an analogous place;
  • Proof of citizenship or proof of everlasting residency or work authorization within the proposed nation of employment.
  • Robust ability, information and expertise in community wired cabling, electrical cabling and optical fiber interconnection and troubleshooting
  • Robust ability, information and expertise in units configurations akin to printers, Laptops, cell units (iPad, iPhone), IP Cellphone
  • Proficient with community units identification, Campus community with VLAN applied sciences
  • Community Entry Management (ISE) administration and operation
  • Data on the affiliate to intermediate stage of TCP/IP networks, WAN protocols, wiring and cabling, and community administration options;
  • Expertise with Community Site visitors Monitoring and Diagnostic Instruments;
  • Robust pc expertise and talent to make use of commonplace know-how packages and Financial institution’s commonplace software program (phrase, excel, outlook, Energy Level, MS Initiatives, and so forth.…); and
  • Skill to speak (verbal and written) successfully in English or French,
  • Good written and oral expertise in French or English with a superb working information of the opposite language
  • Competence in the usage of Financial institution commonplace software program (Phrase, Excel, PowerPoint and Entry). Data of SAP is an added benefit
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Software Closing Date

eleventh November, 2020.

Methods to Apply

and certified candidates ought to:
Click on right here to use on-line


  • This place doesn’t appeal to worldwide phrases and situations. the submit holder shall be thought of a short-term employees (native employees)
  • Must you encounter technical difficulties in submitting your software, please ship an e-mail with a exact description of the problem and/or a screenshot exhibiting the issue to: HR Direct [email protected]
  • To use for this place, it’s good to be nationwide of considered one of AfDB member international locations.
  • Candidates who absolutely meet the Financial institution’s necessities and are thought of for interview shall be contacted. Solely on-line functions submitted with a complete Curriculum Vitae (CV) and copies of the required levels shall be thought of. The President, AfDB, reserves the precise to nominate a candidate at a decrease stage. The African Growth Financial institution is an equal alternatives employer. Feminine candidates are strongly inspired to use.
  • The African Growth Financial institution Group (AfDB) doesn’t ask for funds of any type from candidates all through the recruitment course of (job software, CV evaluation, interview assembly, and last processing of functions). As well as, the Financial institution doesn’t request info on candidates’ financial institution accounts.
  • The African Growth Financial institution Group declines all duty for the fraudulent publications of job gives in its identify or, generally, for the fraudulent use of its identify in any method in anyway.


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