NOC Engineer at an Internet Solutions Provider – Willers Solutions Limited

Willers Options Restricted – Our consumer, an Web Service Supplier is seeking to recruit suitably certified candidates to fill the place under:

Job Title: NOC Engineer

Location: Lagos

Job Description

• Carry out common system administration duties on all components of the community
• Uncover drawback areas which might negatively affect system efficiency or buyer satisfaction
• Proactively monitor community and system efficiency.
• Analyze visitors knowledge and traits and escalate areas of concern to the community design authority.
• Escalate issues to 3rd stage help (Drawback administration staff) the place these can’t be resolved throughout the Community Operations Centre (NOC).
• Carry out common system administration duties on all components of the community.
• Carry out community surveillance 24/7, reply to communityreported and buyerreported issues
• Take possession to make sure that all issues are resolved in a well timed and environment friendly method.
• Handle drawback decision utilizing community monitoring/administration instruments
• Monitor key suppliers service ranges and spotlight the place Service Stage Agreements (SLAs) are usually not being met.

Necessities

• B.Sc / HND in Pc Engineering / Telecommunications
• Minimal of 4 years expertise as a NOC Engineer
• Robust communication abilities each written and verbal.
• Able to making stable, fact-based choices below strain.
• Capability to work properly in a world, multi-cultural, and high-pressure technical surroundings.
• Technical expertise in a telecommunications or community operations surroundings.
• Very Good understanding of wi-fi communications know-how
• Cisco CCNA/CCNP certification.
• candidates should be capable of work on a 24/7 shift Rotation

Software Closing Date

Not Specified.

Technique of Software

and certified candidates ought to ship their CV to: [email protected] utilizing the “Job Title” as the topic of the e-mail.