Willers Options Restricted – Our consumer, an Web Service Supplier is seeking to recruit suitably certified candidates to fill the place under:

Job Title: NOC Engineer

Location: Lagos

Job Description

  • Carry out common system administration duties on all components of the community
  • Uncover drawback areas which might negatively affect system efficiency or buyer satisfaction
  • Proactively monitor community and system efficiency.
  • Analyze visitors knowledge and traits and escalate areas of concern to the community design authority.
  • Escalate issues to 3rd stage help (Drawback administration staff) the place these can’t be resolved throughout the Community Operations Centre (NOC).
  • Carry out common system administration duties on all components of the community.
  • Carry out community surveillance 24/7, reply to communityreported and buyerreported issues
  • Take possession to make sure that all issues are resolved in a well timed and environment friendly method.
  • Handle drawback decision utilizing community monitoring/administration instruments
  • Monitor key suppliers service ranges and spotlight the place Service Stage Agreements (SLAs) are usually not being met.
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  • B.Sc / HND in Pc Engineering / Telecommunications
  • Minimal of 4 years expertise as a NOC Engineer
  • Robust communication abilities each written and verbal.
  • Able to making stable, fact-based choices below strain.
  • Capability to work properly in a world, multi-cultural, and high-pressure technical surroundings.
  • Technical expertise in a telecommunications or community operations surroundings.
  • Very Good understanding of wi-fi communications know-how
  • Cisco CCNA/CCNP certification.
  • candidates should be capable of work on a 24/7 shift Rotation
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Software Closing Date

Not Specified.

Technique of Software

and certified candidates ought to ship their CV to: [email protected] utilizing the “Job Title” as the topic of the e-mail.


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