Regional Recovery Officer (Akwa Ibom) at Lumos Nigeria

Lumos provides clear and reasonably priced solar energy to a market of 1.3 billion potential prospects who dwell off the electrical energy grid.Lumos permits folks to switch hazardous and costly kerosene turbines and lanterns with trendy photo voltaic electrical energy that may energy lights, cellphones, followers, computer systems, TVs and different small digital units (suddenly, each day). By providing Photo voltaic Energy as a Service, Lumos provides properties and small companies a easy and reasonably priced method to pay for electrical energy in small instalments utilizing their cell phones

We’re recruiting to fill the place under:

Job Title: Regional Restoration Officer

Location: Akwa Ibom, South-South

Employment Sort: Full-time


  • The function is for somebody with an skilled group liaison relationship background who will tackle duties as regional restoration officer to facilitate the restoration of Lumos Nigeria Photo voltaic methods throughout the area of protection inside Nigeria.
  • We search the providers of skilled RRO in Nigeria to take care of and strategically increase the repossession line and relationships with the purchasers inside the area by recruiting discipline service Repossession Officers (Repo) who will straight work within the assigned space and reporting to the RRO.

Under are the precise duties of the function:

  • The RRO will likely be answerable for holding monitor of defaulting buyer accounts to establish nature of repossession required. Handle relationships with defaulting prospects to make sure compliance with repossession, compensation agreements, undertakings and many others.
  • Will plan and chart efficient course of actions to recuperate Firm property or its financial worth from defaulting prospects. Will monitor and find legitimate contacts and residence of defaulting prospects for onward switch to repossession brokers for restoration of Firm property or its financial worth.
  • Help the upkeep of a group and restoration portfolio. Guarantee weekly restoration targets are met.
  • Liable for the recruitment, coaching, and sensitization of the repossession brokers in recovering Firm property or its financial worth from defaulting prospects. Liable for the monitoring, coordination and assigning of defaulting prospects instances to the repossession brokers, who will do the bodily repossession of the property whereas the RRO will likely be answerable for reaching Lumos Restoration month-to-month/yearly goal and assigned strategic restoration aims in every area.

Areas of Protection – (South-South Zone)

  • Akwa Ibom
  • Bayelsa
  • Cross River
  • Delta
  • Edo
  • Rivers

Job Duties

  • Develop and keep strategic long-term relationships inside LGAs and states to facilitate natural progress and adherence to long-term U-Report aims.
  • Develop strategic planning to enhance restoration outcomes from the assigned geographic places.
  • Recruit a minimal of 15 certified and competent Repo Brokers in every State to enhance restoration outcomes from the assigned geographic places.
  • Strategize & Coordinate with Repo Brokers inside the areas on restoration of methods (for higher attain, devoted engagements, and improved impacts).
  • Interpret information, analyse outcomes and supply ongoing every day, weekly, and month-to-month studies guarantee goal is met.
  • Plan and current weekly/month-to-month studies on restoration progress, objectives and quarterly initiatives primarily based on the agreed goal matrices.
  • Facilitate engagements with prospects every day inside the area by means of e mail, cellphone, dwell chats (on-line and offline) and in-person conferences.
  • Put together weekly, month-to-month, quarterly Repo Agent recruitment achievement and forecasts.
  • Prepare potential Repo Brokers on restoration actions.
  • Open, follow-up, escalate and shut instances raised within the authorized pool Platform.
  • Help the Line Supervisor and different operate/worker as could also be assigned.
  • Another duties assigned by the Line Supervisor.

Different Data:

  • The function studies to the Authorized Supervisor
  • The obligation places cowl all six (6) States within the area.
  • The contract length is 6 Months (renewable topic to good efficiency)

Required {Qualifications}


  • Fluency in English and information of native working language of chosen obligation station is an asset.
  • First diploma in an relevant self-discipline, Graduate-HND/BSC/BA
  • Robust understanding of debt restoration processes
  • Proficiency in using Microsoft workplace purposes
  • Two (2) years post-NYSC work expertise in an analogous discipline
  • Data of renewable vitality is fascinating

Talent Necessities:

  • Self-motivated and self-directed
  • Management expertise
  • Assertiveness and Persistence
  • Good Buyer Relations and interpersonal expertise
  • Outcome oriented and a Go-getter
  • Negotiation expertise Investigative Abilities
  • Desirous to increase the restoration actions with the Repo Brokers inside areas
  • Robust problem-solving expertise
  • Knowledgeable and confirmed Assortment and restoration expertise
  • Superior proficiency of indigenous languages relevant in area
  • Good verbal and written communication expertise
  • Potential to multitask, handle massive groups and being snug coping with a various pool of individuals
  • Capable of analyse information and statistics and translate outcomes into higher options.
  • Intermediate pc expertise, expertise with Microsoft Workplace Suite with emphasis on superior Excel and Powerpoint expertise.
  • Availability to journey as wanted.

Utility Closing Date

sixteenth October, 2020.

Methodology of Utility

and certified candidates ought to ship their CV to: [email protected] utilizing the Job Title as the topic of the mail

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