Lumos presents clear and reasonably priced solar energy to a market of 1.3 billion potential clients who dwell off the electrical energy grid.Lumos allows individuals to interchange hazardous and costly kerosene mills and lanterns with trendy photo voltaic electrical energy that may energy lights, cellphones, followers, computer systems, TVs and different small digital gadgets (, every single day). By providing Photo voltaic Energy as a Service, Lumos presents properties and small companies a easy and reasonably priced solution to pay for electrical energy in small instalments utilizing their cellphones
We’re recruiting to fill the place beneath:
Job Title: Regional Restoration Officer
Location: Enugu – South-East
Employment Kind: Full-time
The position is for somebody with an skilled neighborhood liaison relationship background who will tackle obligations as regional restoration officer to facilitate the restoration of Lumos Nigeria Photo voltaic programs throughout the area of protection inside Nigeria. We search the providers of skilled RRO in Nigeria to take care of and strategically increase the repossession line and relationships with the shoppers throughout the area by recruiting subject service Repossession Officers (Repo) who will immediately work within the assigned space and reporting to the RRO. Under are the particular obligations of the position:
- The RRO might be accountable for protecting observe of defaulting buyer accounts to establish nature of repossession required. Handle relationships with defaulting clients to make sure compliance with repossession, compensation agreements, undertakings and many others.
- Will plan and chart efficient course of actions to get well Firm belongings or its financial worth from defaulting clients. Will observe and find legitimate contacts and residence of defaulting clients for onward switch to repossession brokers for restoration of Firm belongings or its financial worth.
- Help the upkeep of a set and restoration portfolio. Guarantee weekly restoration targets are met.
- Chargeable for the recruitment, coaching, and sensitization of the repossession brokers in recovering Firm belongings or its financial worth from defaulting clients. Chargeable for the monitoring, coordination and assigning of defaulting clients circumstances to the repossession brokers, who will do the bodily repossession of the belongings whereas the RRO might be accountable for attaining Lumos Restoration month-to-month/yearly goal and assigned strategic restoration goals in every area.
Areas of Protection – (South-East Zone)
- Develop and keep strategic long-term relationships inside LGAs and states to facilitate natural progress and adherence to long-term U-Report goals.
- Develop strategic planning to enhance restoration outcomes from the assigned geographic areas.
- Recruit a minimal of 15 certified and competent Repo Brokers in every State to enhance restoration outcomes from the assigned geographic areas.
- Strategize & Coordinate with Repo Brokers throughout the areas on restoration of programs (for higher attain, devoted engagements, and improved impacts).
- Interpret knowledge, analyse outcomes and supply ongoing each day, weekly, and month-to-month experiences guarantee goal is met.
- Plan and current weekly/month-to-month experiences on restoration progress, targets and quarterly initiatives based mostly on the agreed goal matrices.
- Facilitate engagements with clients each day throughout the area via electronic mail, telephone, dwell chats (on-line and offline) and in-person conferences.
- Put together weekly, month-to-month, quarterly Repo Agent recruitment achievement and forecasts.
- Prepare potential Repo Brokers on restoration actions.
- Open, follow-up, escalate and shut circumstances raised within the authorized pool Platform.
- Help the Line Supervisor and different operate/worker as could also be assigned.
- Another duties assigned by the Line Supervisor.
- The position experiences to the Authorized Supervisor
- The responsibility areas cowl all six (6) States within the area.
- The contract period is 6 Months (renewable topic to good efficiency)
- Fluency in English and information of native working language of chosen responsibility station is an asset.
- First diploma in an relevant self-discipline, Graduate-HND/BSC/BA
- Sturdy understanding of debt restoration processes
- Proficiency in the usage of Microsoft workplace purposes
- Two (2) years post-NYSC work expertise in an analogous subject
- Information of renewable power is fascinating
- Self-motivated and self-directed
- Management abilities
- Assertiveness and Persistence
- Good Buyer Relations and interpersonal abilities
- End result oriented and a Go-getter
- Negotiation abilities Investigative Expertise
- Wanting to increase the restoration actions with the Repo Brokers inside areas
- Sturdy problem-solving abilities
- Skilled and confirmed Assortment and restoration abilities
- Superior proficiency of indigenous languages relevant in area
- Good verbal and written communication abilities
- Means to multitask, handle massive groups and being comfy coping with a various pool of individuals
- Capable of analyse knowledge and statistics and translate outcomes into higher options.
- Intermediate laptop abilities, expertise with Microsoft Workplace Suite with emphasis on superior Excel and Powerpoint abilities.
- Availability to journey as wanted.
Utility Closing Date
sixteenth October, 2020.
Technique of Utility
and certified candidates ought to ship their CV to: [email protected] utilizing the Job Title as the topic of the mail