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User Experience Manager at Doci Healthcare

DOCi is a Lagos, Nigeria based mostly healthcare platform that connects healthcare professionals to people who want healthcare to advise and assist via its cellular apps.

We’re recruiting to fill the place of:

Job Title: Consumer Expertise Supervisor

Location: Lagos (Distant)

Job Description

  • The UEM could be answerable for reaching out to potential customers and Well being Care Suppliers (HCPs) speaking the DOCi imaginative and prescient and bringing them into the DOCi group.
  • The UEM will be certain that each DOCi person and HCP has an amazing expertise being on our platform.
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Obligations

  • Handle DOCi’s social media accounts
  • Guarantee DOCi’s social media person development
  • Guarantee all our social media platforms are up to date with common posts on healthcare-related data, information, updates, options
  • Observe person signups and produce periodic reviews
  • Observe healthcare supplier signups and profile completion
  • Correspond with customers and suppliers via calls, messaging, and emails
  • Create person and HCP engagement initiatives to construct a group of customers

Qualification

  • Potential to make use of instruments and apps equivalent to video modifying and graphics software program to create participating and fascinating social media posts
  • Expertise in buyer relationship administration
  • Ardour for assembly and interacting with individuals
  • Earlier work expertise in a buyer relations administration, account administration, media administration, or in IT- pushed name heart environments will probably be a bonus

Utility Closing Date

Not Specified.

Tips on how to Apply

and certified candidates ought to:
Click on right here to use on-line

Observe

and certified candidates ought to ship:

  • A hyperlink to social media accounts (private or enterprise) that you just handle
  • Hyperlinks to point out graphics or video modifying work
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