DOCi is a Lagos, Nigeria based mostly healthcare platform that connects healthcare professionals to people who want healthcare to advise and assist via its cellular apps.
We’re recruiting to fill the place of:
Job Title: Consumer Expertise Supervisor
Location: Lagos (Distant)
- The UEM could be answerable for reaching out to potential customers and Well being Care Suppliers (HCPs) speaking the DOCi imaginative and prescient and bringing them into the DOCi group.
- The UEM will be certain that each DOCi person and HCP has an amazing expertise being on our platform.
- Handle DOCi’s social media accounts
- Guarantee DOCi’s social media person development
- Guarantee all our social media platforms are up to date with common posts on healthcare-related data, information, updates, options
- Observe person signups and produce periodic reviews
- Observe healthcare supplier signups and profile completion
- Correspond with customers and suppliers via calls, messaging, and emails
- Create person and HCP engagement initiatives to construct a group of customers
- Potential to make use of instruments and apps equivalent to video modifying and graphics software program to create participating and fascinating social media posts
- Expertise in buyer relationship administration
- Ardour for assembly and interacting with individuals
- Earlier work expertise in a buyer relations administration, account administration, media administration, or in IT- pushed name heart environments will probably be a bonus
Utility Closing Date
Tips on how to Apply
and certified candidates ought to:
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and certified candidates ought to ship:
- A hyperlink to social media accounts (private or enterprise) that you just handle
- Hyperlinks to point out graphics or video modifying work